Return policy
It is important to us that you are satisfied with your order, and you can only take a final position when you have the item in hand.
Dubuy.dk therefore offers 14 day return policy.
You can have other items or get your money back. However, it is a condition that the goods are unused and undamaged. The product must be returned in original packaging and enclose a copy of a receipt.
Shipping costs for returning non-refundable.
Goods to be exchanged for other goods will be exchanged the same day we receive the returned item.
If you want your money back, please give us the following:
Bank name
IBAN and SWIFT kode
Claim
When you shop with Dubuy.dk you always have 2 year warranty.
This means that you either get it repaired or replaced, refund or reduction in price, depending on the specific situation.
The condition of course that the claim is justified and that the deficiency is not caused by a misuse of the product or other injurious behavior.
You must remember to advertise within a reasonable time after you have found the defect / error.
Return Address:
Dubuy.dk
Orionvej 2
7430 Ikast
Denmark
Do you have questions regarding the cancellation of your purchase or complaints, please do not hesitate to contact us by email or telephone.
E-mail: kundeservice@dubuy.dk
Tel. (+45) 21 6000 21
