You can safely shop with Dubuy.dk.
No personal information registered with Dubuy.dk is at any time transferred, sold or made available to third part.
All information is stored safely and is accessible only to trusted employees of Dubuy.dk
In the context of electronic payment using a secure encrypted web method through the system. This means that no one comes into possession of your card details as they are sent in encrypted from the PBS.
When you pay by credit card, you are always protected against abuse. You have no deductible in case of abuse when you shop with an online store that uses SSL (Secure Socket Layer) in its payment. It's however you when you act in a normal store.
The following terms and conditions apply to all deliveries from Dubuy.dk, unless other written agreements between the buyer and Dubuy.dk.
Price and Payment.
At DuBuy.dk you can order your products online and pay by credit card, Visacard, Mastercard, American Ekspress or you can make a bank transfer.
You enter your card information via a secure, confidential connection, managed by NETS.
Your data is encrypted and neither Dubuy.dk or others have the opportunity to read your data.
The amount deducted from your account when the goods are shipped from Dubuy.dk and there can never be deducted an amount greater than what you have approved the acquisition.
You can choose to transfer via bank account.
Remember to include your order number on the transfer
Payment from danish account must be made to account in Handelsbanken:
Reg No: 7641 Item No: 2020237
IBAN: DK7676410002027237 Swift: HANDDKKK
By bank transfer, we note that it may take 1-2 days before we receive payment.
All packages come with DSV, GLS or another freight company, depending on which products to be delivered.
Hours of operation for removal.
You will receive an email as soon as the package is leaving Dubuy.dk, so you can follow the packets by our track & trace system.
It is important to us that you are satisfied with your order, and you can only take a final position when you have the item in hand.
Dubuy.dk therefore offer 14 day return policy, and you can ether change the product to something else or you can get your money back. However, it is a condition that the goods are unused and undamaged. The product must be returned in original packaging and enclose a copy of a receipt.
Shipping costs for returning non-refundable.
Goods to be exchanged for other goods will be exchanged the same day we receive the returned item.
Want money back please give us the following:
Registration number (4 digits)
Account Number (10 digits)
When you shop with Dubuy.dk you always have 2 year warranty.
This means that you either get it repaired or replaced, refund or reduction in price, depending on the specific situation.
The condition of course that the claim is justified and that the deficiency is not caused by a misuse of the product or other injurious behavior.
You must remember to advertise within a reasonable time after you have found the defect / error.
Do you have questions regarding the cancellation of your purchase or complaints, please do not hesitate to contact us by email or telephone. We will do everything we can to help you become happy with your transaction with us.
Tel. (+45) 21 6000 21